Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how Baja Experience Life ("we," "us," or "our") collects, uses, processes, and protects your personal information when you visit our website, use our services, or interact with us. We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws and regulations.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Communication Data: Information you provide when contacting us, including inquiry details, feedback, and support requests
• Newsletter and Marketing: Email address and preferences when you subscribe to our newsletters, updates, or marketing communications
• Service-Related Information: Information related to specific services you request or use
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information:

• Usage Data: Pages visited, time spent on pages, click-through rates, referring websites
• Device Information: IP address, browser type and version, operating system, device type
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, analytics providers, or business partners, in accordance with their terms and privacy policies.

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide, maintain, and improve our website and services
• Communication: To respond to your inquiries, provide customer support, and send service-related notifications
• Marketing and Updates: To send newsletters, promotional materials, and updates about our services (with your consent)
• Personalization: To customize your experience and provide relevant content and recommendations
• Analytics: To analyze website usage, understand user behavior, and improve our services
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Security: To protect against fraud, unauthorized access, and other security threats
• Business Operations: For internal business purposes, including data analysis, audits, and business development

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: For our legitimate business interests, provided they don't override your privacy rights
• Legal Compliance: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, including:

• Web hosting and cloud storage providers
• Email marketing and communication platforms
• Analytics and performance monitoring services
• Payment processors
• Customer support platforms

5.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Legal process, court orders, or government requests
• Enforcement of our terms of service or other agreements
• Protection of our rights, property, or safety, or that of others
• Investigation of fraud or other illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to appropriate confidentiality protections.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Types of cookies we use include:

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Alteration or corruption
• Other forms of unlawful processing

Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Restriction: Request limitation of processing activities
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw previously given consent
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable privacy laws and include appropriate safeguards to protect your information.

11. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable privacy laws.